OPTIMA STEAMER | The World's Best-selling Steam Cleaner, Mobile Car Cleaning, Industrial Cleaning

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* Model

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* Troubleshooting Form

※ Items that should be checked

01. Ensure that both a water tank and a fuel tank are filled with appropriate liquids (Tap or softened water and diesel in cases of XD or DMF)

01. Ensure that water tank is filled with appropriate liquids (tap or softened water in cases of EST, XE, SEII)

02. How many hours per day in average do you operate your machine?

※ Continue to answer the below questions after turning on the power switch and the steam switch.

03. Do you hear any continuous beeping(alarm) sound?

04. Please describe the status of each of 4 LED indicator lights on the control panel box as one of "Light on", "Light blinking", or "Light off"

Power Source(Green)

Water Pump Run(White)

Water Tank(Yellow)

Fuel Tank(Red)

05. Does the indicated pressure go rapidly over 9.5bar (137.7psi)?

06. Is any water leaking from your steam gun nozzle when pulling the gun trigger?

07. Do you feel air flow from the flue (exhaust) in the cases of XD or DMF?

08. Do you see any igniting(burning) in the steam boiler inside the machine if you see inside through the flue exhaust?

09. Please indicate the color of smoke exiting from the flue exhaust. Black, Dark Gray, White, and Blue?

10. Is there still a visible fire (flame) inside the steam boiler after the STEAM switch turns off?

11. Is some strange noise being heard from the machine? If so, please describe what part the sound is from.

12. Other symptoms

07. Is there strange sound(noise) existing inside the machine? If so, please indicate its whereabouts.

08. Is there a smell of burning inside the machine? If so, please indicate its whereabouts.

09. Is circuit breaker (No fuse breaker) connected with your machine disconnected when you turn on STEAM switch?

10. Other symptoms